A 99.9% Server Uptime
The main advantage of creating your own shared website hosting system is that you don’t need to worry about compatibility – you design a particular set of software applications in such a way so as to work with a specific set of hardware parts. The end result is something even more solid and dependable, because there are much less possible chances of failure. We’ve set up our cloud hosting platform atop time–tested hardware elements and a strongly modified version of Security–Enhanced Linux so as to create a truly safe and secure environment for your own websites.
This is why, with all our Linux shared website hosting plans we offer a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
If you want to supply an enterprise–level web hosting service, you can barely depend on the default network configuration in a datacenter. We’ve set up our own custom internal network in an attempt to ensure the ultimate connection speed with the outside world.
And because of this, no matter which datacenter facilities you select: our USA located data center, our United Kingdom located data center, in our Finland located data center, in our East Europe located data center or our Australia located data center, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee is available with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, if it is your hard–earned money on the line, you cannot feel truly safe. For this reason, with all our cloud hosting plans we offer a 30–day money–back guarantee. If you don’t feel satisfied with our web hosting service or if you want to use an even more robust web hosting solution, such as a Linux VPS hosting or a Linux dedicated web hosting – we will give you a full refund, without obscure costs or return taxes.
24/7 Technical Support
If you have ever had to wait for hours for an answer, you are aware of how frustrating this can be, even more so when your web site is on the line. That is why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technical support engineers will be available to you and they will reply to you in under 60 minutes. And the best thing is that their average support ticket response time is below 20 minutes!