Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • You will find nearly all the answers to your questions in the intuitive Help Center integrated into our Online Control Panel. It includes an ever–increasing repository with commonly asked questions and in–depth how–to articles contributed by our experienced tech support team.

  • Top quality support service
  • How–To Videos

  • For those of you who prefer to learn how to fix a typically experienced issue by watching a tutorial video clip, we’ve added a selection of video tutorials to our Online Control Panel. All the how–to video clips are brief and simple to comprehend. They offer you step–by–step demonstrations of various web site administration operations.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 help desk support service with a sixty–minute ticket response guarantee. A team of seasoned customer service technicians will be available to you to reply to all the inquiries that you could possibly have. During off–peak times, a reply will be provided in even less than 20 minutes.